We’re absolutely thrilled to share that Villa Plus has reached an incredible milestone – 40,000 Trustpilot reviews! This achievement has put a real spring in our step as we head into the new season, and it reinforces our reputation as one of the UK’s leading villa holiday specialists.
A milestone built on trust
This landmark moment reflects the passion and dedication of our entire team, as well as the amazing customers who choose Villa Plus year after year. While 40,000 Trustpilot reviews may look like “just a number”, for us, it represents thousands of shared memories, honest opinions, and meaningful insights, all helping us to keep raising the bar.
Your reviews genuinely matter. Every single one helps us enhance the quality of our villas, improve our service, and understand what you love most about your Villa Plus holiday. They’re not just comments; they make a real difference to the experience of new and returning guests.
A team effort across the UK and overseas
From our team at HQ to our incredible Overseas colleagues working tirelessly on the ground, everyone has played a part in reaching this milestone. Your feedback helps us celebrate what’s going well and quickly identify where we can do even better.
A special mention goes to our Operations team, who respond to every review within 24 hours. Their dedication ensures every customer feels valued and heard – a huge thank you to them for helping make this achievement possible.
What our team has to say
As we celebrate this accomplishment, our Contact Centre Manager, Anita Bull, reflects on what it means for the company:
“Reaching 40,000 Trustpilot reviews is a fantastic achievement for us at Villa Plus. Exceptional customer service is at the heart of everything we do, and hearing directly from our customers is incredibly important. This milestone reflects the hard work of every single team member, and everyone should feel incredibly proud.”
Our 40,000th Trustpilot review
Our milestone review came from returning customer, Sue, who left us a glowing 5‑star review – the perfect way to mark the moment.
Thank you for being a part of this journey
We want to say a huge thank you to all our customers who have helped make Villa Plus what it is today. It means so much to us. Your Trustpilot reviews inspire us to keep doing what we love – creating unforgettable villa holidays you’ll want to relive again and again. Here’s to the next 40,000 reviews and beyond!
To look at our Trustpilot review scores or leave a review yourself, visit www.trustpilot.com/review/www.villaplus.com